User Guide

Rent Registry Instructions and Tutorials

Introduction

• Regulation Types(PDF, 150KB)
• Registration Schedule(PDF, 133KB)

Getting Started

• Rent Registry Access(PDF, 325KB)
• Create an Account(PDF, 364KB)
• Log-In(PDF, 772KB)
• Add a Property to Your Account(PDF, 488KB)  

Register Rental Units

• Register Owner/Property Manger(PDF, 966KB)
• Register an Occupant(PDF, 658KB)
• Submit Unit Exemption Request(PDF, 1MB)
• Submit Property Exemption Request(PDF, 980KB)
• Review and Submit Annual Registration(PDF, 868KB)

Submit Payment of Annual Fee Online

• Submit Payment for One Property(PDF, 221KB)
• Submit Payment for Multiple Properties(PDF, 238KB)
• View Receipt(PDF, 122KB)

Report Rent Increases 

• Report AGA Rent Increase(PDF, 389KB)  
• Report Banked Rent Increase(PDF, 370KB)

Account Help

• Sign out of the Rent Registry(PDF, 195KB)
• Recover Account Password(PDF, 530KB)
• Change Account Password(PDF, 429KB)
• Update Contact Info(PDF, 90KB)  

Other Services Available

• No Fault Termination(PDF, 1MB)
• Landlord Petition(PDF, 612KB)
• Tenant Petition(PDF, 4MB)
• Report New Property Ownership(PDF, 672KB)

Video Tutorials

Step-by-step instructions on how to:

• Create an Account
• Add a Property 
• Update Owner/Property Manager Contact Info 
• Register New Occupant 
• Report AGA Rent Increase 
• Submit Unit Exemption 
• Review and Submit Registration 
• Submit Payment for One Property 
• Submit Payment for Multiple Properties