8 a.m. to 5 p.m. Monday through Thursday City Hall West lobby, 950 W. Mall Square [map]
24 hours Oak Street between City Hall and Alameda Police Department [map]
Hours: 9 a.m. to 5 p.m. Monday through Friday
Rent Program staff can address most issues by phone or email. Staff may not be available for immediate service for walk-ins. Call to schedule an appointment.
Please note: City Hall West is not open to the general public on Fridays. Call to make arrangements with Rent Program staff.